Improving Knowledge-Sharing Intentions: A Study in Indonesian Service Industries
نویسندگان
چکیده
Managers of service firms should improve the knowledge-sharing intentions among employees to obtain knowledge stored in them and use it provide better services customers. Across types organizations, especially professional bureaucracies operating adhocracies, one question is whether can same information technology infrastructure strategy workers’ intentions. To address this question, 347 respondents working industries participated study, focus group discussions were conducted representatives those produce interpretations statistical results. Findings suggest a weak but significant relationship between While entering new normal period after COVID-19 pandemic, effective infrastructures appear represent natural ordinary facility. Despite disparate organization types, managers both adhocracies build trust relationships with workers increase
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ژورنال
عنوان ژورنال: Sustainability
سال: 2022
ISSN: ['2071-1050']
DOI: https://doi.org/10.3390/su14148305